Instructions for vivo devices

WARNING: Your run tracking will not work properly if these settings are not configured correctly. Please follow the instructions carefully.

Follow these setup steps for your Vivo device:

Autostart Settings

Enable automatic start permissions to ensure the app can trigger the race start correctly:

  • For Funtouch OS 14 & 15:

    • Go to Settings > Apps > Special app access > Autostart.
    • Find World Run and toggle the switch to ON.
    • Note: If prompted, allow both “Primary” and “Secondary” autostart.

App Locking

Lock the app in the background to prevent the system from terminating it during your run:

  • Using the Recent Apps view:

    • Open the World Run app.
    • Swipe up from the bottom of the screen (or tap the Square icon) to open Recent Apps.
    • Tap the World Run icon at the top of the app preview or long-press the preview.
    • Select Lock from the menu. A small padlock icon will appear next to the app name.

    Screenshot of a mobile app menu showing options to lock the Wings for Life World Run app, view app info, and split-screen, with privacy settings and consent but

BATTERY & POWER SETTINGS

Vivo’s “Smart Control” is very effective. You must manually allow high background power usage:

  • High Background Power Consumption:

    • Go to Settings > Battery > Background power consumption management.
    • Find World Run in the list.
    • Select Don’t restrict background power usage (or “Allow background usage”).

  • Battery Optimization:

    • Go to Settings > Apps > World Run > Battery.
    • Ensure it is set to Unrestricted.

    Battery usage settings for the Wings for Life World Run app showing

  • Disable “App Hibernation”:

    • In the App Info page for World Run, ensure the toggle “Remove permissions and free up space” (or “Manage app if unused”) is turned OFF.